Saltoun Surgery

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HOW DO I...
OBTAIN A HOME VISIT? (daytime)

Home visits are for patients who are too ill to attend the surgery. If you wish the doctor to call, please telephone or send a message before 10.30am. When requesting a home visit, please state the name and address of the patient and also your telephone number.

The receptionist will need some medical details so that the GP can make a decision about urgency, need for x-rays etc.

Remember we can see three or four people in the surgery during the time an average visit takes.

MAKE APPOINTMENTS?

Doctors' Appointments

Morning appointments are available from 8.40am - 12 noon
Afternoon appointments are available from 2.00 - 5.30pm
Doctors' consultation times may vary when we are using locums.

Telephone Appointments

Telephone appointments are also available if you feel your condition can be dealt with in this way. We will arrange a suitable appointment with you and either the GP or nurse practitioner will call you back. When making the appointment the receptionist will request some brief details.

Nurses' Appointments

Appointments are available from 8.40am - 5.20pm

The average length of appointments is 10 minutes.

One appointment is for one person (even if they are a child).

Please limit the number of problems you bring to each appointment - the more you bring the less time the doctor has to deal with each problem.

Do stay with the same doctor doing the investigation and treatment of any illness.
Those who repeatedly miss an appointment without cancelling will be removed from the practice list.

OBTAIN TEST RESULTS?

Patients can telephone anytime but preferably after 10.00am to enquire about the results of their tests. Your test results will only be given to you personally. If reception staff have any doubts as to your identity during a telephone call they will ask that you come to the surgery to be given the results by a doctor or nurse in private. It is not in your best interests to ask for results at reception.